Q & A for Day Trips and Domestic
- Who can I bring with me? We welcome any adults 21 and older to register to accompany you on your trips.
- What do I need to bring? Please always have your identification with you. Any applicable health insurance card or medical information should also be carried with you.
- How is seating on the bus arranged? Persons who have physical need to sit near front of bus need to let us know in advance, providing reason for this need. Otherwise, you will choose your seat upon embarking the bus. For overnight trips, we change seating daily to allow everyone an opportunity to sit in a different part of the bus.
- What if I have physical limitations? Can I still come? As long as your limitations do not hinder the group as a whole, you are welcome to come. Our concern would be your ability to get around and enjoy your day, as we are not able to personally escort anyone throughout the trip. If you bring someone along with you, such as a family member or friend, that is the best way for you to come and enjoy your time. Walkers, canes, wheelchairs are able to be safely stowed below the bus. However, our trips are generally designed for active senior adults. Keep this in mind for the particular trip you are considering. If you need extra time getting off the bus, we may ask you to remain on the bus until others have disembarked.
- How do deadlines work? Basically, the sooner you sign up, the better! Day Trips: each trip will have a minimum number of participants needed for the trip to be a “GO”. We will cancel trips with insufficient registrations, possibly even before the deadline. When trip is determined a "GO" we will continue to accept additional registrations until we've reached our maximum number for that trip, whenever possible. Overnight Travel: each trip will have specifics in the trip description with much earlier deadlines than for Day Trips. Watch the trip description page for specific trips for updates regarding pick-up times and trip status.
- Are the trips refundable? Cancellation guidelines and deadlines are stated in each trip description. Travel Insurance is offered for your peace of mind. If within allowable time frame: payments made by check are 100% refundable, and payments made by credit/debit are 96.5% refundable. Ageless Adventures cannot give refunds for cancellations made after the published deadline for any trip, unless we are forced to cancel the trip ourselves. There are no refunds available due to weather conditions or circumstances outside our control. This is why travel insurance is recommended. Additionally, Ageless Adventures is not liable for refunds in cases such as terrorism, natural disasters, or national emergencies, in which Ageless Adventures has no recourse to receive refunds for monies spent on a client's behalf.
- Do you accept partial payments? Payment in full is required for day trips, unless otherwise indicated. Some of our overnight trips can be reserved with a deposit. Specifics are found in the description for each trip.
- Do you charge extra to pay by credit or debit card? We do not charge extra for our customers to pay by credit or debit card. This is a convenience we are glad to provide our customers, and we absorb the EFT fee. However, we withhold 3.5% fee when we are asked to refund monies for payments that have been made with credit or debit.
- What if I have severe food allergies or I must bring my own food? Let us know if something like that is the case, and we will tell you what can be done for a particular trip.
- Where and when will bus pick up? Sun City Peachtree (residents and their guests only) and Community Bible Church on Jodeco Road, Stockbridge are the usual pick up locations. Approximate pick up times are listed on website and will be further specified by group email once registrations are complete for the trip.
- Will the group stay together on the trip? It depends on the destination. For a performance or eating in a restaurant, yes, we will pretty much stay together. However, there are many destinations where you are free to roam at your own pace with a specified time to meet again. Participants with Ageless Adventures will be given lanyards with name badges to wear, and our cell phone is printed there, so we can be reached, if needed.
- Are there extra costs not included? Many times the day trips are inclusive. If the trip is not inclusive, it will be indicated in the trip description and communications ahead of time. A festival, sporting event, or fairgrounds day would typically not include any food, and the trip description indicates that. Overnight trip descriptions outline exactly what is included. You never have to worry about tips for bus drivers or guides for included activities.
- Bus ride lengths vary. What will we do on the bus? These are motorcoaches with WIFI, DVDs and television screens, a microphone, restroom, and comfortable seating. Leader will give information as we travel about where we are going, what to expect, etc. Activity books and reading materials may be available, or you can visit with your neighbor or simply rest. Longer trips will often include some media entertainment.
- No animals. The only exception would be a service dog, if that person has contacted us in advance to determine if the trip is appropriate for them.