Frequently Asked Questions
Who can I bring with me?
We welcome any adults 21 and older to register to accompany you on your trips.
What do I need to bring?
Please always have your identification with you. Any applicable health insurance card or medical information should also be carried with you. Otherwise, this varies by the type of trip, and we will communicate specifics to trip registrants.
How is seating on the bus arranged?
Please notify us in advance if you require seating near the front of the motorcoach due to a physical need, and kindly provide the reason. Otherwise, you will choose your seat upon embarking the coach. For overnight trips, we encourage seating changes daily to allow everyone an opportunity to sit in a different part of the bus.
What if I have physical limitations? Can I still come?
As long as your limitations do not hinder the group as a whole, you are welcome to come. Our concern would be your ability to get around and enjoy your day, as we are not able to personally escort anyone throughout the trip. If you require assistance, please bring someone along with you, such as a family member or friend, to ensure that you are able to enjoy your time. Walkers, canes, wheelchairs are able to be safely stowed below the bus. However, our trips are generally designed for active senior adults. Keep this in mind for the particular trip you are considering. If you need extra time getting off the bus, we may ask you to remain on the bus until others have disembarked.
Our overnight trips have a rating of 1 to 4.
1 is classified as leisure, 2 as moderate, 3 as moderately active, and 4 as active. Please take note of the activity level when signing up to make sure it's the right fit for you. If you have questions about the activity level a specific trip, please reach out to us.
Our overnight trips have a rating of 1 to 4.
1 is classified as leisure, 2 as moderate, 3 as moderately active, and 4 as active. Please take note of the activity level when signing up to make sure it's the right fit for you. If you have questions about the activity level a specific trip, please reach out to us.
How do deadlines work?
Basically, the sooner you sign up, the better! Day Trips: each trip will have a minimum number of participants needed for the trip to be a “GO”. We will cancel trips with insufficient registrations, possibly even before the deadline. When a trip is determined a "GO" we will continue to accept additional registrations until we've reached our maximum number for that trip, whenever possible. Overnight Travel: each trip will have specifics in the trip description with much earlier deadlines than for Day Trips. Watch the trip description page for specific trips for updates regarding pick up times and trip status.
Are the trips refundable?
Cancellation guidelines and deadlines are stated in each trip description. Travel Insurance is offered for your peace of mind. If within allowable time frame: payments made by check are 100% refundable, and payments made by credit/debit are 96.5% refundable. Ageless Adventures cannot give refunds for cancellations made after the published deadline for any trip, unless we are forced to cancel the trip ourselves. There are no refunds available due to weather conditions or circumstances outside our control. This is why travel insurance is recommended. Additionally, Ageless Adventures is not liable for refunds in cases such as terrorism, natural disasters, or national emergencies, in which Ageless Adventures has no recourse to receive refunds for monies spent on a client's behalf.
Do you accept partial payments?
Payment in full is required for day trips, unless otherwise indicated. Some of our overnight trips can be reserved with a deposit. Specifics are found in the description for each trip.
Do you charge extra to pay by credit or debit card?
We do not charge extra for our customers to pay by credit or debit card. This is a convenience we are glad to provide, and we absorb the EFT fee. However, we withhold 3.5% fee when we are asked to refund monies for payments that have been made with credit or debit within allowable refund periods.
What if I have food allergies or a limited diet?
Let us know if something like that is the case, and we will tell you what can be arranged for a particular trip.
Where and when will bus pick ups Be?
Sun City Peachtree (residents and their guests only) and Community Bible Church on Jodeco Road in Stockbridge are the regular pick up locations. Approximate pick up times are often listed on our website and will be further specified by group email once registrations are complete for the trip.
Are there extra costs not included?
Many times the day trips are inclusive. If the trip is not inclusive, it will be indicated in the trip description and communications ahead of time. A festival, sporting event, or fairgrounds day would typically not include any food, and the trip description indicates that. Overnight trip descriptions outline exactly what is included. We always include gratuities for bus drivers and for most of the guides for included activities. How this is specifically handled and implemented varies by type of trip.
Are animals allowed on trips?
No, animals are not allowed to accompany you. The only possible exception would be a service dog. If that is something you require, please contact us in advance to determine if your desired trip can accommodate a service dog.
Do you offer insurance for international travel?
Yes, we have a couple options:
1) Collette Trips - Their "cancel anytime" policy is only available when you are paying your first deposit. If you are purchasing one of Ageless Adventures Allianz policies, you will decline Collette's Cancellation Waiver during their registration process.
2) Mayflower Cruises - Their policy is $569 for cruises over $5000 & $499 up to $5000.
3) Single Trip and Annual policies are also sold directly by Ageless Adventures. Travel Insurance Page
1) Collette Trips - Their "cancel anytime" policy is only available when you are paying your first deposit. If you are purchasing one of Ageless Adventures Allianz policies, you will decline Collette's Cancellation Waiver during their registration process.
2) Mayflower Cruises - Their policy is $569 for cruises over $5000 & $499 up to $5000.
3) Single Trip and Annual policies are also sold directly by Ageless Adventures. Travel Insurance Page
Pay by Check
Send checks to: Ageless Adventures, PO Box 1794, Stockbridge, GA 30281.
If paying by check, the online form is not utilized. Contact Jacque to let us know you wish to register and mail a check. 770-851-5563 (text or call) or email [email protected].
If paying by check, the online form is not utilized. Contact Jacque to let us know you wish to register and mail a check. 770-851-5563 (text or call) or email [email protected].
Pay by Credit Card
Credit cards are accepted online or over the phone. We do not add any extra fee for this service. However, if you cancel a trip paid by credit (or debit), your refunded amount will be 96.5% of your total paid. 3.5% transaction fee that we originally paid on your behalf will be withheld. You may pay by check to avoid this risk.
Pay by ach bank transfer
We will gladly send you a secure link. This is something new we can now offer for select trips.